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This notice summarizes Olympex’s data handling for API customers. Your Master Services Agreement and Data Processing Addendum govern legally binding obligations.

What we collect

We do not collect end-user email addresses, real names, government IDs, or browsing history through the API. If you transmit personal data through API request fields, you must have a lawful basis under applicable privacy law and you remain the data controller for that data.

How we use it

  • Operating the service. Routing, analytics, abuse detection.
  • Customer support. Diagnosing issues you raise through your support channel.
  • Legal compliance. Responding to lawful requests, sanctions screening of API customers.
We do not sell data. We do not share data with third parties for advertising.

Sub-processors

Olympex relies on the following infrastructure providers as sub-processors: A current list with regions and service descriptions is available under your DPA.

Retention

For the retention periods of request metadata, swap data and account credentials, contact partners@olympex.io.

International transfers

The API runs on Amazon Web Services in the us-east-1 region, in the United States. For where stored data resides and the terms that cover international transfers, contact partners@olympex.io.

Your rights

If you are an EU/UK customer, you have rights to access, correct, delete, and port your data, subject to operational limits. Exercise rights by writing to privacy@olympex.io.

Security

Encryption in transit (TLS 1.2 or higher). Encryption at rest. Passphrases are stored as an argon2id hash and secret keys are encrypted with AES-256-GCM. For questions about audits and penetration testing, contact partners@olympex.io. Security model covers the technical posture.

Changes to this notice

Material changes are announced on this page. Continued use after the effective date constitutes acceptance.

Contact

privacy@olympex.io for privacy questions. legal@olympex.io for commercial terms. partners@olympex.io for security disclosures.